United States : http://www.usps.com Canada : http://canadapost.ca
Australia: http://Austpost.com.au UK: http://www.parcelforce.com
France: http://www.chronopost.fr Total delivery time is composed of two parts. The first part is the processing time. This is the time from when your payment is received to when we gather up all the items and pack them. Processing takes 1 work days normally. The second part is the actual shipping time. This is the time that it takes for the package to be delivered by the couriers to the destination. shipping normally takes 5-10 work days.We ship via EXPRESS MAIL SERVICE to ensure fast and secure shipping to any destination. After we send out your order, we will email you the tracking number and tracking links to your registered email address. Simply enter this information into the proper fields and click on the track button. Please contact us via email if you need further tracking assistance.RETURNS POLICYAll return requests must be made within 14 days of receipt of merchandise. After 14 days, service see our Warranty Service page for further details. Merchandise must be returned in its original packaging. Please return the merchandise by post.Please send us an email first through the website and we shall provide you with a return authorization along with the return address. Pack the merchandise carefully in their original box and place the box inside of a shipping box. Please do not wrap or tape up the original box for shipping purposes. You should always get a tracking number and/or proof of shipping from the post office so that you are able to track your package in case we do not receive it. We are not responsible for your package if it gets lost or misplaced while it is in transit back to our company. The shipping charges for returned merchandise are the customers’ responsibility and not paid by ghdpick.com. Please specify if you would like a replacement or a full refund.PROBLEMS WITH YOUR MERCHANDISE ?If you have received the wrong style, or merchandise is damaged when received, we will pay to have the merchandise shipped back to us and replaced at no cost to you. You can also request a full refund if that is what you prefer. If the merchandise were sent as a present and a refund is requested, please be aware that the refund will be made to the original purchaser only.
